Privacy policy

Last updated: 9 September 2025

This Privacy Policy describes how OLIO CARPEDIEM (the “Site”, “we”, “us” or “our”) collects, uses and discloses your personal information when you visit, use our services or make a purchase from oliocarpediem.it (the “Site”) or otherwise communicate with us about the Site (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” mean you as a user of the Services, whether you are a customer, a visitor to the website or another individual whose information we have collected under this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal or regulatory reasons. We will publish the revised Privacy Policy on the Site, update the “Last updated” date and take any other steps required by applicable law.

How we collect and use your personal information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use the information we collect about you to communicate with you, to provide or improve the Services, to comply with any applicable legal obligations, to enforce any applicable terms of service and to protect or defend the Services, our rights and the rights of our users or others.

What personal information we collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information”, we mean information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information we collect directly from you

Information you submit directly through our Services may include:

Contact details, including name, address, telephone number and email.

Order information, including name, billing address, shipping address, payment confirmation, email address and telephone number.

Account information, including username, password, security questions and other information used for account security.

Customer support information, including the information you choose to include in communications with us, for example when you send a message through the Services.

Some features of the Services may require you to provide certain information about yourself directly. You may choose not to provide this information, but doing so may prevent you from using or accessing those features.

Information we collect about your use

We may also automatically collect certain information about your interaction with the Services (“Usage Data”). To do so, we may use cookies, pixels and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information relating to your interaction with the Services.

Information we obtain from third parties

Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

Companies that support our Site and our Services, for example Shopify.

Our payment processors, who collect payment information (for example bank account, credit or debit card information, or billing address) in order to process payment, fulfil your orders and provide you with the products or services you have requested, so that we can perform our contract with you.

When you visit our Site, open or click on emails we send you, or interact with our Services or advertising, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. See also the section below, Third-party websites and links.

How we use your personal information

Providing products and services. We use your personal information to provide you with the Services in order to perform our contract with you, including processing your payments, fulfilling your orders, sending you notices relating to your account, purchases, returns, exchanges or other transactions, creating, maintaining and otherwise managing your account, arranging shipping, facilitating any returns and exchanges, and other features and functions relating to your account. We may also improve your shopping experience by enabling Shopify to match your account with other Shopify services you may choose to use. In that case, Shopify will process your information as set out in its Privacy Policy and its Consumer Privacy Policy.

Marketing and advertising. We may use your personal information for marketing and promotional purposes, for example to send marketing, advertising and promotional communications by email, text message or post, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and on other websites. If you live in the EEA, the legal basis for these data processing activities is our legitimate interest in selling our products, pursuant to Article 6(1)(f) of the GDPR.

Security and fraud prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or harmful activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We strongly recommend that you do not share your username, password or other login details with anyone else. If you believe your account has been compromised, contact us immediately. If you live in the EEA, the legal basis for these data processing activities is our legitimate interest in keeping our website secure for you and for other customers, pursuant to Article 6(1)(f) of the GDPR.

Communicating with you and improving the service. We use your personal information to provide you with customer support and to improve our Services. This is in our legitimate interest in being responsive to you, providing you with effective services and maintaining our business relationship with you, pursuant to Article 6(1)(f) of the GDPR.

Cookies

Like many websites, we use cookies on our site. For specific information about the cookies we use in connection with running our store with Shopify, see https://www.shopify.com/legal/cookies. We use cookies to run and improve our Site and our Services (including to remember your actions and preferences), to carry out analytics and to better understand how users interact with the Services (in our legitimate interest in administering, improving and optimising the Services). We may also allow third parties and service providers to use cookies on our Site in order to better tailor services, products and advertising on our Site and on other websites.

Most browsers accept cookies automatically by default, but you can choose to set your browser to remove or reject cookies through your browser controls. Please note that removing or blocking cookies may negatively affect your user experience and may cause some Services, including some features and general functions, to work incorrectly or to be unavailable. In addition, blocking cookies may not completely prevent the way we share information with third parties, such as our advertising partners.

How we disclose your personal information

In certain circumstances, we may disclose your personal information to third parties for the purpose of performing a contract, for legitimate purposes and for other reasons subject to this Privacy Policy. Such circumstances may include:

With vendors or other third parties who perform services on our behalf (for example IT management, payment processing, data analytics, customer support, cloud storage, order fulfilment and shipping).

With business and marketing partners, in order to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.

When you direct us, ask us or otherwise consent to our disclosure of certain information to third parties, for example in order to ship products to you, or through the use of social media widgets or login integrations, with your consent.

With our affiliates or otherwise within our corporate group, in our legitimate interest in running a successful business.

In connection with a business transaction, such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights and the rights of our users or others.

The following categories of personal data and sensitive personal data about users, for the purposes set out above in “How we collect and use your personal information” and “How we disclose personal information”:

Identifiers such as basic contact details and certain order and account information

Commercial information, such as order information, purchase information and customer support information

Internet or other similar network activity, such as Usage Data

Geolocation data, such as locations determined from an IP address or other technical measures

Vendors and third parties who perform services on our behalf (for example internet service providers, payment processors, fulfilment partners, customer support partners and data analytics providers)

Business and marketing partners

Affiliates

We do not use or disclose sensitive personal information without your consent, or for the purpose of inferring characteristics about you.

With your consent, we share personal information for the purpose of engaging in advertising and marketing activities, as follows.

Third-party websites and links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with or controlled by us, you should review their privacy and security policies and their other terms and conditions. We do not guarantee, and are not responsible for, the privacy or security of such sites, including the accuracy, completeness or reliability of information found on those sites. Information you provide in public or semi-public places, including information shared on third-party social network platforms, may also be visible to other users of the Services and/or users of those third-party platforms, without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on those platforms or of their owners or operators, except as disclosed on the Services.

Children's data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you can contact us using the details below to request that it be deleted.

As of the effective date of this Privacy Policy, we are not aware that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under the age of 16.

Security and retention of your information

Please note that no security measure is perfect or impenetrable, and we cannot guarantee “perfect security”. In addition, any information you send us may not be secure while it is in transit. We recommend that you do not use insecure channels to send us sensitive or confidential information.

How long we keep your personal information depends on various factors, such as whether we need the information to maintain your account, to provide the Services, to comply with legal obligations, to resolve disputes or to enforce other applicable contracts and policies.

Your rights

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in some cases, we may decline your request as permitted by law.

Right of access / to know. You may have the right to request access to the personal information we hold about you, including details of the ways in which we use and share your information.

Right to deletion. You may have the right to request that we delete personal information we hold about you.

Right to correction. You may have the right to ask us to correct inaccurate personal information we hold about you.

Right to portability. You may have the right to receive a copy of the personal information we hold about you and to request that it be transferred to a third party, in certain circumstances and with certain exceptions.

Right to opt out of sale, sharing or targeted advertising. You may have the right to ask us not to “sell” or “share” your personal information, or to opt out of the processing of your personal information for purposes considered “targeted advertising”, as defined in applicable privacy laws. Please note that if you visit our Site with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt out of the “sale” or “sharing” of information for the device and browser you use to visit the Site.

Restriction of processing. You may have the right to ask us to stop or restrict our processing of personal data.

Withdrawal of consent. Where we rely on consent to process your personal information, you may have the right to withdraw that consent.

Appeal. You may have the right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.

Managing communication preferences. We may send you promotional emails, and you can opt out of receiving them at any time using the unsubscribe option shown in our emails. If you opt out, we may still send you non-promotional emails, such as those relating to your account or to orders you have placed.

You may exercise any of these rights where indicated on our Site, or by contacting us using the details provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, you may designate an authorised agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require the agent to provide proof that you have authorised them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required by applicable law.

Complaints

If you have complaints about how we process your personal data, please contact us using the details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to challenge our decision by contacting us using the details set out below, or to lodge your complaint with your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here.

International users

Please note that we may transfer, store and process your personal information outside the country in which you live. Your personal data are also processed by staff and by third-party service providers and partners in those countries.

If we transfer your personal information out of Europe, we will rely on recognised transfer mechanisms such as the European Commission's Standard Contractual Clauses, or any equivalent contract issued by the relevant United Kingdom authority, as applicable, unless the data are transferred to a country that has been determined to provide an adequate level of protection.

Contact

If you have questions about our privacy practices or about this Privacy Policy, or if you wish to exercise any of the rights available to you, call us or email us at fabio.girasoli@gmail.com, or contact us at Via Vivaldi 5, Ruvo di Puglia, BA, 70037, IT.

For the purposes of applicable data protection laws, and unless expressly stated otherwise, we are the controller of the personal data.